JP just returned from the 45th Annual SAANYS Conference at the beautiful Sagamore Resort in Lake George, New York. It was a great experience and we really enjoyed talking, sharing and learning from all the people that came by to say hello at our table.
When visitors did come by, they were invited to respond to this request: Tell us what is important to you. The question was a type of formative assessment to identify what people in the field are thinking and feeling. This kind of information gathering is at the heart of JP’s approach to customizing and developing services.
See below for the responses: